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AM700 Audio Measurement Set Service Manual
6–53
Having the correct assembly name, number, and Tektronix part number
information plus the instrument type, installed options, serial number, and
software version number (if known) ensures that you will receive the correct
replacement module for your instrument.
Tektronix Service Offerings
Tektronix maintains a service organization that can provide a number of services
to assist in maintaining the instrument’s operation at its specified levels. They
range from complete repair and adjustment, at a convenient location, to
supplying replacement parts. In addition, there are training programs that are
available for service technicians.
NOTE. When considering which service offerings best suit the current need,
remember that Tektronix provides a limited parts and service warranty for all its
products. No customer repairs should be attempted during the warranty period
for this instrument.
Tektronix provides service training in a number of programs. In addition to
classes held at our Beaverton Oregon campus, special classes at convenient
locations can be arranged. To find out more about service training programs
contact your local Tektronix field office or representative. US customers can call
our service organization directly using 1 (800) TEK WIDE [835-9433]; ask for
“Service Training.” The 800 number is a 24-hour service, but service training
specialists are only available between 8 AM and 4 PM Pacific coast time.
Tektronix maintains service centers world wide. These centers provide repair and
calibration services for Tektronix instruments. They can be contacted through
your Tektronix field office or representative. In addition, US and Canadian
customers can call 1 (800) TEK WIDE [835-9433] for assistance in contacting
their nearest service center. Not all service centers are equipped to repair or
calibrate all of our instruments; be ready to give the operator the instrument type
and operating options when calling for assistance.
Service Training
Field Service Centers