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AM700 Audio Measurement Set Service Manual
6–1
Maintenance
This section discusses the various options available for servicing the Tektronix
AM700 Audio Measurement Set. It also contains instructions for preventive
maintenance, general troubleshooting, and corrective maintenance. If the
instrument does not function properly, troubleshooting and corrective measures
should be taken immediately to circumvent additional problems.
Service Options
A number of servicing options are available. These servicing options should be
investigated as to which will be the most time efficient and cost effective. The
instrument may be returned to Tektronix for repair and/or recalibration. Certain
modules are available on an exchange basis. If an exchange module for a module
needing repair is available, repairs can be made at the customer’s repair facility.
See the Board Exchange Program section beginning on page 6–49 for informa-
tion on the exchange program. Repair of the modules in the AM700 can require a
highly skilled technician with the proper test equipment. Component level
servicing by the customer is not recommended while the instrument is under
warranty.
Tektronix maintains service centers around the world to provide quick turn-
around repair and recalibration services. When this service is used, the instru-
ment should be tagged and repackaged according to the following instructions.
Repackaging
If the instrument is to be shipped to a Tektronix Service Center for service or
repair, attach a tag to the instrument showing:
1. Owner (with complete address) and the name of the person at your firm that
can be contacted.
2. Instrument serial number and a description of the service required.
Repackage the instrument in the original manner to provide adequate protection.
If the original packaging is not available or is unfit for use, repackage the
instrument as follows:
1. Obtain a corrugated cardboard carton whose inside dimensions are at least
six inches greater than the dimensions of the instrument to allow room for
cushioning. The shipping carton should have a test strength of at least
275 pounds.