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Appendix G
Configuring Direct Connections to
RealPresence Collaboration Server
(RMX)
Direct connection to the RealPresence Collaboration Server (RMX) is necessary if you want
to:
•Modify the MCU’s Factory Default Management Network settings without using the USB
key.
• Connect to the MCU’s Alternate Management Network for support purposes.
• Connect to the MCU via a modem.
Management Network (Primary)
If you do not want to use the USB key method of modifying the MCU’s Management Network
parameters, it is necessary to establish a direct connection between a workstation and the
MCU.
Alternate Management Network
The Alternate Management Network enables direct access to the MCU for support purposes.
While being separate from all other networks, it has identical functionality to the Management
Network.
Support personnel can log in and use it to manage the MCU if a connection to the
Management Network cannot be made or if internet access to the host network is blocked by
LAN security or a firewall.
The Alternate Management Network cannot be configured and operates according to factory
defaults.
The administrator’s Login name, Password, viewing and system permissions on the
Alternate Management Network are the same as those on the Management Network.
Direct connections to the MCU are not supported when the MCU is in Ultra Secure Mode.
For more information see "Ultra Secure Mode” on page F-7.