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Chapter 17-IVR Services
Polycom, Inc. 17-37
8 If required, determine who can invite other participants to the conference using DTMF
codes by changing the permissions to either Chairperson or Everyone.
9 Click OK.
Disabling the Invite Participant Option
To disable the Invite Participant option:
1 From the IVR Services - DTMF Codes tab, delete the DTMF digits from the DTMF Code
column.
2 Click OK.
Default IVR Prompts and Messages
The system is shipped with the following audio prompts and messages:
Table 17-14 Default IVR Messages
Message Type Message Text File Name
General Welcome
Message
“Welcome to unified conferencing.” General_Welcome.wav
Chairperson
Identifier Request
“For conference Chairperson Services,
Press the Pound Key. All other
participants please wait...”
Chairperson_ Identifier.wav
Request
Chairperson
Password
“Please enter the Conference
Chairperson Password. Press the
pound key when complete.”
Chairperson_Password.wav
Retry Chairperson
Password
“Invalid chairperson password. Please
try again.”
Chairperson_
Password_Failure.wav
Request
Password
“Please enter the conference password.
Press the pound key when complete.”
Conference_ Password.wav
Retry Password “Invalid conference password. Please
try again.”
Retry_ Conference_
Password.wav
Request Digit “Press any key to enter the conference.” Request_Digit.wav
Request Billing
Code
“Please enter the Billing code. Press the
pound key when complete.”
Billing_Code.wav
Requires
Chairperson
“Please wait for the chairperson to join
the conference.”
Requires Chairperson.wav
Chairperson Exit “The chairperson has left the
conference.”
Note: The
TERMINATE_CONF_AFTER_CHAIR_
DROPPED flag must be enabled to play
this message.
Chairperson_Exit.wav