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Chapter 19-Gateway Calls
Polycom, Inc. 19-15
10 For a gateway IVR Service, select the audio file for the following message types:
11 When defining a gateway IVR Service, it is recommended that the Roll Call option
remains disabled.
12 Click the Video Services tab.
The New Conference IVR Service - Video Services dialog box opens.
13 Define the following parameters:
Table 19-4 Conference IVR Service Properties - Gateway General Voice Messages
Message Type Description
Enter Destination ID Prompts the calling participant for the destination number. Default
message prompts the participant for the conference ID (same
message as in the Entry Queue IVR Service).
Incorrect Destination
ID
If the participant entered an incorrect conference ID (in gateway calls
it is the destination number), requests the participant to enter the
number again.
Dial Tone The tone that will be played to indicate a dialing tone, to let the calling
participant enter the destination number.
Ringing Tone The tone that will be played to indicate that the system is calling the
destination number.
Table 19-5 New Conference IVR Service Properties - Video Services Parameters
Video Services Description
Click&View Select this option to enable endpoints to run the Click&View
application that enables participants to select a video layout from their
endpoint.