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Appendix B-Alarms and Faults
Polycom, Inc. B-3
DMA not supported by IDE device Possible explanations:
• DMA (direct memory access) not supported by IDE device: Incompatible
flash card / hard disk being used.
• Flash card / hard drive are not properly connected to the board / one of the
IDE channels is disconnected.
• DMA was manually disabled for testing.
DNS configuration error
DNS not configured in IP Network Service
Encryption Server Error. Failed to
generate the encryption key
FIPS 140 test failed while generating the new encryption key.
Error in external database certificate
Error reading MCU time Failed to read MCU time configuration file ([status]).
External NTP servers failure Network error or configuration error
Failed to access DNS server Failed to access DNS server.
Failed to configure the Media card IP
address
Possible reasons for the failure:
• Failure type: [OK Or Not supported.
• Does not exist Or IP failure.
• Duplicate IP Or DHCP failure.
• VLAN failure Or Invalid: [status_Number].
Failed to configure the Users list in Linux External NTP server failure:
NTP server failure: [server0_ip], [server1_ip], [server2_ipStr].
Failed to connect to application server Possible reasons for the failure:
• Failed to connect to application server:
• Failed to establish connection to server, url = [url].
Failed to connect to recording device The MCU could not connect to any of the defined NTP server for
synchronization due to the remote server error.
Failed to connect to SIP registrar Cannot establish connection with SIP registrar.
Failed to create Default Profile Possible reasons for the failure:
• Failed to validate the Default Profile.
• Failed to add the Default Profile.
Failed to initialize the file system Possible reasons for the failure:
• Failed to initialize the file system.
• Failed to initialize the file system and create the CDR index.
Failed to open Users list file
Failed to register with DNS server
Failure in initialization of SNMP agent.
Table B-1 Alarms (Continued)
Alarm Code Alarm Description