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Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000
7-2 Polycom, Inc.
To enable ISDN/PSTN participants to dial in to the Entry Queue, an ISDN/PSTN dial-in
number must be assigned to the Entry Queue. Up to two dial-in numbers can be assigned to
each Entry Queue. The dial-in numbers must be allocated from the dial-in number range
defined in the ISDN/PSTN Network Service. You can allocate the two dial-in numbers from
the same ISDN/PSTN Network Service or from two different ISDN/PSTN Network
Services. The dial-in number must be communicated to the ISDN or PSTN dial-in
participants.
The Entry Queue can also be used as part of the Gateway to Polycom® Distributed Media
Application™ (DMA™) 7000 solution for connecting Audio only PSTN, ISDN, SIP and
H.323 endpoints to DMA™ 7000.
For more information, see Appendix D, “Gateway to Polycom® DMA™ 7000” .
Default Entry Queue properties
The system is shipped with a default Entry Queue whose properties are:
Table 7-1 Default Entry Queue Properties
Parameter Value
Display Name DefaultEQ
The user can change the name if required.
Routing Name DefaultEQ
The default Routing Name cannot be changed.
ID 1000
Profile name Factory-Video-Profile. Profile Bit Rate is set to 384 Kbps.
Entry Queue Service Entry Queue IVR Service. This is default Entry Queue IVR Service
shipped with the system and includes default voice messages and
prompts in English.
Ad Hoc Enabled
Cascade None (Disabled)
Enable ISDN/PSTN
Access
Disabled. You can modify the properties of this Entry Queue to enable
ISDN/PSTN participants to dial-in to a conference. Up to two dial-in
numbers can be assigned.