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Chapter 21-RealPresence Collaboration Server (RMX) Administration and Utilities
Polycom, Inc. 21-73
To Restore Factory Default Settings using the USB key:
1 Insert the USB key in the workstation.
2 Check that the lan.cfg file on the USB key contains the correct settings for the
Management Network Service.
3 Verify that the USB key called includes the RestoreToFactoryDefault.txt file.
4 Power the RMX Off.
5 Remove the USB key from the workstation and insert it in the USB port on the RMX’s
back panel.
6 Power the RMX On.
7 In the RealPresence Collaboration Server (RMX) 1500/2000/4000 Getting Started Guide,
follow "Procedure 1: First-time Power-up” on page 2-25.
Restoring to factory defaults using the USB key method always results in a Comprehensive Restore.
Obtain the RestoreToFactoryDefault.txt file from you next level of support and add it to the USB key.