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Chapter 17-IVR Services
Polycom, Inc. 17-29
To define the format settings for audio messages:
1 On your PC, click Start > Programs > Accessories > Entertainment > Sound Recorder.
The Sound–Sound Recorder dialog box opens.
2 To define the recording format, click File > Properties.
The Properties for Sound dialog box opens.
3 Click the Convert Now button.
The Sound Selection dialog box opens.
4 In the Format field, select PCM.
5 In the Attributes list, select 16.000 kHz, 16Bit, Mono.
• The format settings for audio messages need to be set only once. The settings will then be
applied to any new audio messages recorded.
• The utility or facility used to record audio messages must be capable of producing audio files
with the formats and attributes as shown in the following procedure, namely, PCM, 16.000kHz,
16Bit, Mono.
Windows
®
XP
®
Sound Recorder is one of the utilities that can be used.