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Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
B-6 Polycom, Inc.
MPL startup failure. Management
Network configuration not received.
No clock source The system could not use any of the connected ISDN spans as clock source
No default ISDN/PSTN Network Service
defined in ISDN/PSTN Network Services
list
No default IVR Service in IVR Services
list
No default IVR Service in IVR Services list: Ensure that one conference IVR
Service and one EQ IVR Service are set as default.
No IP Network Services defined IP Network Service parameters missing.
No ISDN/PSTN Network Services defined No ISDN/PSTN Network Services were defined or no default ISDN/PSTN
Network was defined.
No License for ISDN/PSTN. Please
activate the RTM ISDN card through
Polycom website
No response from Central Signaling No connection with central signaling.
No response from RTM ISDN card
No usable unit for audio controller
Port configuration was modified
Power off
Product activation failure
Product Type mismatch. System is
restarting.
The user is alerted to a mismatch between the product type that is stored in
MCU software and the product type received from another system component.
In such a case the system is automatically restarted.
Recording device has disconnected
unexpectedly
Red Alarm When a certain timeout will be reached (after startup), MCMS will go over the
configured Spans. A configured Span that is related to nonexistent card – will
produce a 'RED_ALARM' Alert. Similarly on HotSwap: if an RTM card (or an
MPM that has an RTM extension) is removed, MCMS will go over the
configured Spans. A configured Span that is related to the removed card – will
produce a 'RED_ALARM' Alert.
Resource process failed to request the
Meeting Room list during startup.
Without the Meeting Rooms list, the system cannot allocate the appropriate
dial numbers, Conference ID etc. and therefore cannot run conferences.
Restore Failed Restoring the system configuration has failed as the system could not locate
the configuration file in the selected path, or could not open the file.
Restore Succeeded Restoring the system configuration has succeeded. Reset the MCU.
Table B-1 Alarms (Continued)
Alarm Code Alarm Description