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Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
21-56 Polycom, Inc.
The following tasks can be performed:
When retrieved, the log file name structure is as follows:
• Sequence number (starting with 1)
• Date and Time of first message
• Date and Time of last message
•File size
• Special information about the data, such as Startup
File name structure:
Log_SNxxxxxxxxxx_FMDddmmyyy_FMThhmm_LMDddmmyyyy_LMThhmm_SZxxxxxxxxxx_SUY.log
File name format:
• SN = Sequence Number
• FM = First Message, date and time
• LM = Last Message, date and time
•SZ = Size
• SU = Startup (Y/N) during the log file duration
Example:
Log_SN0000000002_FMD06032007_FMT083933_LMD06032007_LMT084356_SZ184951_SUY.log.
Retrieving the Logger Files:
1 Select the log files to retrieve. Multiple selections of files are enabled using standard
Windows conventions.
2 In the Logger Diagnostic Files dialog box, click the Browse button.
3 In the Browse for Folder window, select the directory location to save the Logger files and
click OK.
You will return to the Logger Diagnostic Files dialog box.
Table 21-11 Diagnostic File Button Options
Button Description
Refresh List Refreshes the list and adds newly generated logger files.
Select All Selects all the logger files listed.
Browse Selects the destination folder for download.
Retrieve Files Saves files to the destination folder.