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Table of Contents
Polycom, Inc xvii
Performing Advanced Mode Diagnostics ..............................................................23-27
Diagnostics Monitoring .............................................................................................23-31
MCU Monitor ......................................................................................................23-31
Cards Monitor .....................................................................................................23-32
Error Buffer ..........................................................................................................23-33
Temperature Thresholds ...........................................................................................23-34
RMX RTM-IP 1500/RTM-IP/RTM IP 4000 Card Properties .......................23-35
CNTL Card Properties .......................................................................................23-35
MPM+ Card Properties ......................................................................................23-37
MPMx Card Properties ......................................................................................23-38
Appendix A - Disconnection Causes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
IP Disconnection Causes ......................................................................................................A-1
ISDN Disconnection Causes ................................................................................................A-7
Appendix B - Alarms and Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Alarms ..............................................................................................................................B-1
Appendix C - CDR Fields - Unformatted File . . . . . . . . . . . . . . . . . . . . . . . . . C-1
The Conference Summary Record ...................................................................................... C-2
Event Records ........................................................................................................................C-3
Standard Event Record Fields .....................................................................................C-3
Event Types ....................................................................................................................C-4
Event Specific Fields ...................................................................................................C-10
Disconnection Cause Values .............................................................................................. C-39
MGC Manager Events that are not Supported by the MCU .........................................C-42
Appendix D - Ad Hoc Conferencing and External Database
Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
Ad Hoc Conferencing without Authentication ................................................................D-1
Ad Hoc Conferencing with Authentication ......................................................................D-2
Entry Queue Level - Conference Initiation Validation with an External
Database Application ....................................................................................................D-3
Conference Access with External Database Authentication ...........................................D-4
Conference Access Validation - All Participants (Always) .....................................D-5
Conference Access Validation - Chairperson Only (Upon Request) .....................D-6
System Settings for Ad Hoc Conferencing and External Database Authentication ....D-7
Ad Hoc Settings .............................................................................................................D-7
Authentication Settings ................................................................................................D-8
MCU Configuration to Communicate with an External Database
Application .............................................................................................................D-9
Enabling External Database Validation for Starting New Ongoing
Conferences ..........................................................................................................D-10
Enabling External Database Validation for Conferences Access ..................D-10
Appendix E - Participant Properties Advanced Channel Information . . . . . E-1
Appendix F - Secure Communication Mode . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
Certificate Configuration and Management ......................................................................F-1
Certificate Template Requirements .............................................................................F-1
Certificate Requirements for Polycom Devices ..........................................................F-2
Configure Certificate Management .............................................................................F-2
Switching to Secure Mode .....................................................................................................F-2