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Polycom, Inc ix
Viewing the Properties of an Ongoing SVC-based Conference ..........................13-14
Monitoring Operator Conferences and Participants Requiring Assistance ......13-18
Requesting Help .................................................................................................13-18
Request to Speak .................................................................................................13-19
Participant Alerts List ........................................................................................13-20
Participant Level Monitoring ............................................................................................13-21
Displaying Participants Properties ..........................................................................13-21
IP Participant Properties ............................................................................................13-22
Monitoring SIP BFCP Content ..........................................................................13-32
Monitoring ISDN/PSTN Participants .....................................................................13-33
Monitoring Telepresence Participant Properties ...................................................13-38
Recording Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1
Creating Multiple Virtual Recording Rooms on the RSS ...............................................14-2
Configuring the RMX to Enable Recording ......................................................................14-2
Defining the Recording Link ......................................................................................14-2
Enabling the Recording Features in a Conference IVR Service .............................14-4
Enabling the Recording in the Conference Profile ..................................................14-5
Recording Link Encryption .........................................................................................14-7
Recording Link Encryption Flag Setting ...........................................................14-7
Recording Link Settings .......................................................................................14-8
Managing the Recording Process .......................................................................................14-8
Recording Link Layout ................................................................................................14-9
Using the RealPresence Collaboration Server Web Client to Manage the
Recording Process ......................................................................................................14-10
Using DTMF Codes to Manage the Recording Process ........................................14-11
Conference Recording with Codian IP VCR ..................................................................14-11
Users, Connections and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-1
Users .......................................................................................................................................15-1
User Types .....................................................................................................................15-1
Administrator ........................................................................................................15-1
Administrator Read-only ....................................................................................15-1
Operator .................................................................................................................15-1
Chairperson ...........................................................................................................15-2
Auditor ...................................................................................................................15-2
Machine Account ..................................................................................................15-2
Guidelines ......................................................................................................................15-2
Monitoring .............................................................................................................15-3
Active Directory ....................................................................................................15-3
Listing Users ..................................................................................................................15-3
Adding a New User .....................................................................................................15-4
Deleting a User ..............................................................................................................15-5
Changing a User’s Password ......................................................................................15-5
Disabling a User ............................................................................................................15-6
Enabling a User .............................................................................................................15-6
Renaming a User ..........................................................................................................15-7
Connections ...........................................................................................................................15-8
Viewing the Connections List .....................................................................................15-8