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Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000
17-10 Polycom, Inc.
10 Click the Conference Password tab.
The New Conference IVR Service - Conference Password dialog box opens.
11 Select the Enable Password Messages check box to request the conference password
before moving the participant from the conference IVR queue to the conference.
12 Select the MCU behavior for password request for Dial-in and Dial-out participant
connections.
Select the required system behavior as follows:
— Request password - The system requests the participant to enter the conference
password.
— None - The participant is moved to the conference without any password request.
— Request Digit - The system requests the participant to enter any key. This option is
used mainly for dial-out participants and to prevent an answering machine from
entering the conference.
13 Select the various audio messages that will be played in each case.
When both Conference Password and Chairperson Password are enabled and defined, the system
first plays the prompt "Enter conference password". However, if the participant enters the
chairperson password, the participant becomes the chairperson.
To play the prompt requesting the Chairperson password, "For conference chairperson services...",
do not select the Enable Password Messages option.
Table 17-5 New Conference IVR Service Properties - Conference Password Parameters
Option Description
Request Password Select the audio file that prompts the participant for the conference
password.
Retry Password Select the audio file that requests the participant to enter the
conference password again when failing to enter the correct
password.
Request Digit Select the audio file that prompts the participant to press any key
when the Request Digit option is selected.