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Chapter 23-RMX Hardware Monitoring
Polycom, Inc. 23-27
Performing Advanced Mode Diagnostics
To run Advanced Mode Diagnostics on a Hardware Component:
1 In the list pane tool bar, click the Advanced Mode () button.
2 In the Reset Confirmation dialog box, click Yes.
To run Diagnostics you are required to Login with administrator permissions.
• Most of the user interfaces illustrated in this section show the RealPresence Collaboration
Server (RMX) 2000 with MPMx cards. The Advanced Mode for other RMXs with MPM+ card(s)
are identical.
• On the RealPresence Collaboration Server (RMX) 1500 fewer “slots” are used and the module
naming conventions used on elements are different.
• Before running Advanced Mode Diagnostic testing on the CNTL module, you must insert two
formatted FAT32 USB keys in the two slots of the CNTL panel USB ports of the RMX 2000/4000.
On the RealPresence Collaboration Server (RMX) 1500 insert the USB key in the front panel
mouse or keyboard slot.
RMX 2000/4000 &
RealPresence Col-
laboration Server
(RMX) 1500 Hard-
ware Monitor panes