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Chapter 13-Conference and Participant Monitoring
Polycom, Inc. 13-19
The following icons and statuses are displayed in the Participant Status column:
When the Operator moves the participant to the Operator conference for individual assistance
the participant Status indications are cleared.
Request to Speak
Participants that were muted by the conference organizer/system operator can indicate that
they want to be unmuted by entering the appropriate DTMF code.
An icon is displayed in the Role column of the Participants list for 30 seconds.
Request to Speak is:
• Activated when the participant enters the appropriate DTMF code (default: 99).
The DTMF code can be modified in the conference IVR Service Properties - DTMF Codes
dialog box.
• Available for dial-in and dial-out participants.
• A participant can request to speak more than once during the conference.
•Supported in all conference types.
• Supported in H.323 and SIP environments.
Table 13-9 Participants List Status Column Icons and Indications
Icon Status indication Description
Awaiting Individual
Assistance
The participant has requested the operator’s assistance
for himself/herself.
Awaiting Conference
Assistance
The participant has requested the operator’s assistance
for the conference. Usually this means that the operator
is requested to join the conference.
Request to Speak