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Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000
23-18 Polycom, Inc.
3 Click the Active Alarms tab to view alarms related to the RMX, i.e. temperatures and
main power sensors.
The Active Alarms dialog box displays fields that relate to faults and errors detected on
the RMX by sensors. The Active Alarms dialog box is divided into two sections: HW
Alarm List and SW Alarm List.
Each section’s alarm list can be saved as a *.xls file by clicking the Save HW Alarm List
and Save SW Alarm List buttons respectively. Each alarm list color codes the severity
of the alarm; Critical (RED), Major (ORANGE) and Normal (GREEN).
To view the Card Properties:
1 In the Hardware Monitor pane, either double-click or right-click and select Properties for
the desired hardware component.
The following information is displayed:
If you connected to the Hardware Monitoring via the Shelf Management server, the SW Alarm List
section will not be displayed.
Table 23-15 Card Properties - General Info
Field Description
HW Version The hardware component’s version number.
SW Version The version number of the software installed on card.
Serial Number The hardware component’s serial number.
Card Type Displays the type of card that occupies the slot.
Board Part Number The part number of the HW component’s board.
Board Mac Address 1 Specific hardware address of the component. This address is burnt
onto the component and is automatically identified by the system.
Board Mac Address 2 (If applicable) second Mac address.