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Chapter 17-IVR Services
Polycom, Inc. 17-9
7 Click the Conference Chairperson tab.
The New Conference IVR Service - Conference Chairperson dialog box opens.
8 Select the Enable Chairperson Messages check box to enable the chairperson
functionality. If this feature is disabled, participants are not able to connect as the
chairperson.
9 Select the various voice messages and options for the chairperson connection.
When both Conference Password and Chairperson Password options are enabled and defined, the
system first plays the prompt "Enter conference password". However, if the participant enters the
chairperson password, the participant becomes the chairperson.
To play the prompt requesting the Chairperson password, "For conference chairperson services...",
do not select the Enable Password Messages option.
If the files were not uploaded prior to the definition of the IVR Service or if you want to add new audio
files, click Add Message File to upload the appropriate audio file to the RMX.
Table 17-4 New Conference IVR Service Properties - Conference Chairperson Options and
Messages
Field/Option Description
Chairperson Identifier
Request
Select the audio file that requests the participants to enter the key
that identifies them as the conference chairperson.
Request Chairperson
Password
Select the audio file that prompts the participant for the chairperson
password.
Retry Chairperson
Password
Select the audio file that prompts participants to re-enter the
chairperson password if they enter it incorrectly.
Chairperson Identifier
Key
Enter the key to be used for identifying the participant as a
chairperson.
Possible keys are: pound key (#) or star (*).
Billing Code The prompt requesting the chairperson billing code selected in the
General tab.