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Chapter 17-IVR Services
Polycom, Inc. 17-39
Participant Help
Menu
“The available touch-tone keypad
actions are as follows:
• To exit this menu press any key.
• To request private assistance, press
star, zero.
• To mute your line, press star, six.
• To unmute your line, press pound,
six.
• To increase your volume, press star,
nine.
• To decrease your volume, press
pound, nine.
Participant_Help_Menu.wav
Maximum
Participants
Exceeded
“The conference is full. You cannot join
at this time.”
Maximum_ Participants_
Exceeded.wav
Roll Call Record “After the tone, please state your name.” Roll_Call_Record.wav
Roll Call Joined “...has joined the conference.” Roll_Call _Joined.wav
Roll Call Left “...has left the conference.” Roll_Call_Left.wav
Roll Call Review “The conference participants are...” Roll_Call_ Review.wav
Request
Conference
NID
“Please enter your conference NID.
Press the pound key when complete.”
Request_ Conference_NID.wav
Retry Conference
NID
“Invalid conference NID. Please try
again.”
Retry_Conference_NID.wav
Secured
Conference
“The conference is now secured.” Conference_Secured.wav
Secured
Conference
“The conference is now in an unsecured
mode”
Conference_Unsecured.wav
Secured
Conference
“Conference you are trying to join is
locked”
Conference_Locked.wav
Conference
Recording
“The conference is being recorded” Recording_ in_Progress.wav
Conference
Recording
“The conference recording has failed” Recording_Failed.wav
No Video
Resources Audio
Only.
"All video resources are currently in
use. Connecting using audio only"
No_Video_Resources_Audio_
Only.wav
Table 17-14 Default IVR Messages (Continued)
Message Type Message Text File Name