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Overview
About the RMX Administrator’s Guide
The Polycom® Polycom® RealPresence® Collaboration Server 1500, 2000, 4000 provides
instructions for configuring, deploying, and administering Polycom Multipoint Control
Units (MCUs) for video conferencing. This guide will help you understand the Polycom
video conferencing components, and provides descriptions of all available conferencing
features. This guide will help you perform the following tasks:
• Customize the RMX conferencing entities such as conference Profiles, IVR Services,
Meeting Rooms, Entry Queues, etc., to your organization’s needs.
• Define RMX Users.
• Further customize the RMX Network Settings for ISDN networks, IP networks for Ultra
Secure Mode, and IPv6 environments.
• Advanced conference Management
• Define Video Protocols and Resolution Configuration for CP Conferencing
• Configure Templates, the Address Book and Schedule Reservations
• Record Conferences
• Configure the RMX to support special call flows and conferencing requirements, such
as Cascading Conferences and Gateway Calls.
• Configure the RMX to support Polycom third party and partner environments such as
Microsoft, IBM, Cisco, Avaya, Broadsoft and Siemens.
• Configure the RMX for special applications and needs by setting various system flags.
• Manage and troubleshoot the RMX’s performance.
The RealPresence Collaboration Server (RMX) 1500/2000/4000 Getting Started Guide provides
description of basic conferencing operations. It will help you perform the following tasks:
• Unpack the RMX system and install it on a a rack.
• Connect the required cables to the RMX.
• Perform basic configuration procedures.
• Start a new conference and connect participants/endpoints to it.
• Monitor ongoing conferences
• Perform basic operations and monitoring tasks
The product names, Polycom
®
RealPresence
®
Collaboration Server 1500, 2000, 4000
and RMX
®
1500, 2000, 4000 are used interchangeably throughout this document.