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Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
13-24 Polycom, Inc.
3 Click the H.245 (H.323) or SDP (SIP) tab during or after the participant’s connection
process to view information that can help in resolving connection issues.
Connection Time The date and time the participant connected to the conference.
Note: The time format is derived from the MCU’s operating system
time format.
Disconnection Time The date and time the defined participant disconnected from the
conference.
Connection Retries
Left
Indicates the number of retries left for the system to connect defined
participant to the conference.
Call Disconnection
Cause
Displays the cause for the defined participant’s disconnection from
the conference. See Appendix A: "Disconnection Causes” on
page A-1.
Video Disconnection
Cause
Displays the cause the video channel could not be connected. For
more information, see Appendix A: "Disconnection Causes” on
page A-1.
Possible Solution In some cases, a possible solution is indicated to the cause of the
video disconnection.
Table 13-11 Participant Properties - Connection Status Parameters (Continued)
Field Description
Displays the endpoint’s actual
capabilities used for the connection
Displays the MCU’s capabilities used for
connection with the participant
List’s the endpoint’s capabilities as
retrieved from the remote site
LPR activity
(Displayed in all three panes)
H.323 Participant
(AVC-based|)