DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126
Issue 4
June 1999
Additional Maintenance Procedures
6-4Software updates
6
■ CMS links are dropped and restored, resulting in a loss of incoming
data during the upgrade. Data loss can be minimized by
performing the update soon after the end of a CMS measurement
interval.
■ Wideband calls are dropped.
2. Some information which is stored in system memory will be lost and must
be manually recorded and then re-entered after the update:
■ Record all busied out maintenance objects. Enter
display errors
print
, and select error type 18 on the menu. All busyouts will be lost
during the update and must be reentered afterward. Disabled
maintenance objects will likewise be re-enabled by the update.
■ All measurement data stored in memory, including BCMS, is lost.
Print any desired reports before the update.
■ Enter
list report-scheduler
. Reports that are currently printing or
queued will be lost. Wait until reports are finished printing or notify
the customer. Reports are printing if the Link State field displays
up
on the
status sp-link
screen.
■ Enter
list wakeup print
and
list do-not-disturb stations print
.
These feature settings will be lost and must be re-entered
afterwards.
3. Make sure that the system’s health and activity can support a successful
update:
■ Enter
status spe
and verify that the state of health of the SPE is
functional
. This must hold true for active and standby SPEs when
duplicated.
■ Enter
display alarms
and
display errors
. Resolve any active
alarms or errors against SPE components or the PPN Tone-Clock.
■ Enter
status logins
and make sure that no other logins except
yours are active.
■ Enter
status health
and look at the amount of load on the system. If
call processing is greater than 50 percent, an update is not
recommended due to increased customer impact.
■ Disable TTI changes by the change system-parameters features.
■ Enter change system-parameters maintenance and make sure
that scheduled daily maintenance will not be running during the
update. The Start Time field should be set to a time well after the
session will end. If scheduled daily maintenance is running and
needs to be shut off, set the Stop Time field to one minute after the
current time. Be sure to restore the original settings when finished.
