DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126
Issue 4
June 1999
Maintenance Object Repair Procedures
9-1421SNC-LINK (Switch Node Clock Link)
9
■ If the error still remains, replace the active SNC circuit pack.
■ If an SNI should be installed in this slot, but is missing, insert
an SNI circuit pack.
6. Replace the SNI that the SNC is complaining about.
7. Retry the command. If this error is still in the error log, continue with
the following steps.
8. Replace the SNC circuit pack.
9. If a standby SNC (the one with its yellow LED off) has this error,
escalate the problem. (
Status switch-node
will also display the
active and standby SNCs.)
b. This error occurs whenever the active SNC determines that there is a
problem communicating with an SNI circuit pack in the same carrier via
the TPN communication channel. The slot location of the SNI with which
the SNC cannot communicate is given in Table 9-556
.
1. Check the error log via
display errors
. If more than one SNI in the
same carrier have SNI-BD errors with error type 769, replace the
SNC.
2. Check the error log via
display errors
. If the SNC has more than
one SNC-LINK error with aux data of 2, replace the SNC.
3. Verify that the SNI the SNC is complaining about exists in the slot
indicated by the error code. If the SNI does not exist:
If you do not intend to replace the SNI:
a. Remove the SNI from circuit pack administration via
change
circuit-pack
.
b. If the error remains, readminister the SNI circuit pack and
then remove it from administration again.
c. If the problem persists, replace the active SNC circuit pack.
Otherwise:
a. Insert an SNI circuit pack.
If this step does not apply, continue with the following steps.
4. Replace the SNI circuit pack that the SNC is complaining about.
5. Retry the command. If this error is still in the error log, continue with
the following steps.
6. Replace the SNC circuit pack.
7. If a standby SNC (the one with its yellow LED off) has this error,
escalate the problem. (Status switch-node will also display the
active and standby SNCs.)
8. Retry the command. If this error is still in the error log, escalate the
problem.
