DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126
Issue 4
June 1999
Maintenance Object Repair Procedures
9-1508STBY-SPE (Standby SPE Maintenance)
9
■ any other value
System software problem; escalate the problem.
If all memory and packet-interface packs pass all test and refresh failure
persists, escalate the problem.
j. This error indicates a possible mismatch in hardware configuration
between active and standby SPEs for other than disk and tape
components. Auxiliary data indicates the general area of the mismatch:
■ Aux data 1374
Indicates a mismatch of PKT-INT circuit packs
■ Aux data 1375
Indicates a mismatch of MEM-BD circuit packs
■ Aux data 1376
Indicates a mismatch of Processor, SYSAM, DUPINT or MSSNET
circuit packs
If handshake is up, use the "list config control" command to compare
components of the two SPEs; then verify and correct the discrepancy. If no
discrepancies are revealed, escalate the problem. If handshake is down,
fix that problem (see
Resolving Handshake Failure
).
System Technician-Demanded Tests: Descriptions
and Error Codes
Always investigate tests in the order presented in the table below.
The reset spe-standby [1|2|3|4] command executes a restart of the specified
level on the standby SPE. It can be used to attempt to clear certain apparent
software problems. Handshake must be up. Any standby restart causes memory
shadowing to be turned off, requiring several minutes for refresh to complete.
Order of Investigation
Short Test
Sequence
Long Test
Sequence D/ND
1
1. D = Destructive, ND = Non-destructive
Standby SPE Status Query Test (#855) X X ND
Standby SPE Handshake Test (#919) X X ND
Standby SPE Time-of-Day Comparison Test (#858) X X ND
Standby SPE Configuration Matchup Test (#920) X ND
