DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126
Issue 4
June 1999
Alarms, Errors, and Troubleshooting
5-11Troubleshooting a Duplicated SPE
5
Start by determining the time of the interchange. Then, examine the alarm and
error logs as described in the following section. If that does not identify the
problem, proceed to the next section, which describes a sequence of tests of the
standby SPE.
Determining the Time of a Spontaneous
Interchange
There are 2 ways to tell at what time a spontaneous interchange has taken place:
■ STBY-SPE Error 103
This error is logged with a minor alarm whenever a spontaneous
interchange takes place. The time recorded for the
first occurrence
of the
error is the approximate time of interchange. The error is logged against
the carrier of the SPE that was active before the interchange. This should
now be the standby SPE, assuming no further interchanges have taken
place.
■ Display initcauses
The
display initcauses
command displays a record of all system resets.
In the following example, a spontaneous interchange
into
the B carrier
SPE took place at 2:53 P.M. The standby SPE (B) transitioned into active
mode with a WARM restart, (reset level 1).
Cause Action Escalated Carrier Time
Interchange 1 no 1B 11/27 14:53
