DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126
Issue 4
June 1999
Maintenance Object Repair Procedures
9-1617SYSAM (Circuit Pack)
9
2000 ABORT Response to the test request was not received within the allowable time
period. If the system is s High or Critical Reliability configuration and if the
SYSAM circuit pack is on the standby SPE, this abort code may indicate that
the standby SPE is not responding to the handshake message. If this is the
case, the standby SPE maintenance software may take up to two minutes to
indicate that handshake communication with the standby SPE is down. The
ABORT code then changes to 1339 (standby SPE unavailable).
1. Retry the command at 1-minute intervals, a maximum of 3 times.
2034 ABORT The remote access port is busy. A remote user is probably dialed into the
switch.
1. If a remote user is dialed in, remote access line is working. No need to
run test. Use the status logins command to verify that the SYSAM-RMT
port is in use.
FAIL SYSAM reported test failure. No loop current detected.
1. Retry the command.
2. For an external modem, if the test continues to fail:
a. If the External Modem Present Test (#912) failed, use the external
modem recommendations listed in Test #912.
b. If the External Modem Present Test (#912) passes, the SYSAM most
likely received a NO DIALTONE response to the ATD command sent
from the SYSAM. This problem is between the modem and the INADS
trunk.
3. If test continues to fail, examine SYSAM remote access line for
connectivity, manually check line for loop current.
4. If SYSAM remote access line checks out fine, but test still fails, check
backplane connector cabling. Also, check the cabling from the wall field
to the backplane.
5. If backplane cabling checks out fine, replace SYSAM circuit pack at
earliest convenience. To replace the SYSAM circuit pack, refer to
"Replacing SPE Circuit Packs" in Chapter 5.
PASS SYSAM detected loop current on remote access port.
1. If system cannot call remote maintenance facility or remote maintenance
facility cannot contact system, check with local Central Office for
problems with SYSAM remote access line.
Table 9-611. TEST #916 SYSAM Outpulse Relay Test — Continued
Error
Code
Tes t
Result Description/ Recommendation
Continued on next page
