DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126
Issue 4
June 1999
Maintenance Object Repair Procedures
9-704DUP-CHL (Duplication Interface)
9
reports of this error will result in a MAJOR alarm that can only be cleared
over time (within 15 minutes of the final report) or by using
test
duplication interface long clear
. Follow the repair procedures listed in
note a above.
d. Error Type 2561
■ Aux Data 1032 or 2032 (SPE A); Aux Data 1016 or 2016 (SPE B):
indicates a discrepancy between the SPE select switch settings
and the
status spe
command screen display. Do not replace any
circuit packs. Call Tier 3.
e. Catastrophic in-line error failure.
■ Aux Data 1: Remote SPE shadowing bus error
Possible false alarms can be caused by pulling a standby SPE
circuit pack (other than TAPE or DISK) while carrier power is on.
Use the following repair procedure for this off circuit pack alarm.
1. Use the
display alarms
command and select Category
spe
.
If any maintenance objects other than DUPINT or DUP-CHL
have MAJOR alarms, fix these problems. Problems causing
MAJOR alarms for MEM-BD, PKT-INT, SYSAM, H-ADAPTR,
and SW-CTL, should be repaired first.
2. Execute the
test duplication-interface long clear
command to clear this alarm. If any DUPINT or DUP-CHL
test fails or aborts, use the repair strategy for that test.
3. If no DUPINT nor DUP-CHL tests failed, the DUPINT and
DUP-CHL alarms are resolved or cleared in this active to
standby direction so release the standby SPE from the
busyout condition using the
release spe-standby
command
and wait (about 10 minutes) for the standby SPE to be
refreshed as observed with the
status spe
command.
4. If the standby SPE is refreshed, and fully functional, with no
DUPINT or DUP-CHL alarms in the other active to standby
direction, this procedure is finished.
5. If the standby SPE is refreshed, and fully functional, with
DUPINT or DUP-CHL alarms in the other active to standby
direction, use the reset system interchange command. Go
to step 8.
6. If the standby SPE is not refreshed, and fully functional, with
DUPINT or DUP-CHL alarms in the other active to standby
direction, arrange a time with the customer to interchange
the SPE carriers because this interchange will disrupt
service. If the standby SPE is not cycling as indicated by the
flashing yellow LED on the standby Processor circuit pack,
use the lock-and-power-down procedure described in
Chapter 5 to power down and power up the standby SPE. If
the standby SPE is still not cycling, escalate the problem.
