DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126
Issue 4
June 1999
Maintenance Object Repair Procedures
9-1277PKT-INT (Packet Interface Circuit Pack)
9
demand reset action will run if handshake is up, independent of the service state
of the circuit pack. Shadowing is turned off automatically when a standby
PKT-INT is reset. Memory refresh can then take up to 10 minutes to complete.
Table 9-503. TEST #889 Reset Test
Error
Code
Tes t
Result Description/ Recommendation
1334 ABORT The Packet Interface circuit pack command queue is full. This should be a
temporary condition caused by a high rate of commands being sent to a
Packet Interface circuit pack. Continued operation with a full command queue
will cause a system WARM restart that may escalate to more severe restart
levels.
1. Retry the command at 10 second intervals, a maximum of 5 times.
1338 ABORT The test is not allowed to run since a planned SPE interchange is in progress.
A planned interchange may be caused by 24 hour scheduled testing. During
this time the terminal will be held out of service but it should recover
automatically after 3 minutes.
1. Wait 3 minutes and retry the command.
1339 ABORT The test could not run on the standby Packet Interface circuit pack because
the standby SPE is unavailable.
1. Refer to “STBY-SPE” for information on why a standby SPE may be
unavailable and what repair actions should be taken. The status spe
screen should indicate that handshake is down. This may be caused by
setting the SPE-SELECT switches on the DUPINT circuit packs to the
position of the active SPE, a failure of the DUPINT circuit pack, or loss of
power on the standby SPE, The
SPE Selected field
on the status spe
screen will display
spe a
or
spe b
if the SPE-SELECT switches are in the a
or b position, respectively.
1347 ABORT The Packet Interface circuit pack on the standby SPE is in an uninstalled state
even though it is physically present. This can be caused by replacing that
circuit pack without following the ‘‘lock-and-power-down’’ procedure for
replacing SPE circuit packs.
1. Use the status packet-interface command to determine the service state
of the Packet Interface circuit pack. If the state is not "uninstalled", follow
normal escalation procedures.
2. Remove and restore power to the standby SPE carrier.
3. Enter status spe and wait until that screen indicates that memory refresh
is complete.
4. If refresh does not complete, check the alarm log for alarms against a
shadowing-relevant component and follow recommendations for that
component.
5. If there is an alarm against PKT-INT, replace the Packet Interface circuit
pack and retry the command.
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