DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126
Issue 4
June 1999
Maintenance Object Repair Procedures
9-1005MAPD-BD (MAPD Interface Circuit Pack TN802)
9
If there is no reply:
a. Escalate the problem or replace the circuit pack. The problem is
not with the external network but within the circuit pack.
3. At the command prompt, type
ping
nnn.nn.nn.nn
(the external IP trunk
server address) and press
Enter.
If configured correctly, the system displays:
Reply from nnn.nn.nn.nn: bytes=32 time <##ms TTL=###
If there is no reply, verify the IP address and check the physical
connections to and from the TN802 circuit pack.
4. At the command prompt, type
ping
nnn.nn.nn.nn
(the IP address of
another computer on the network) and press
Enter.
If configured correctly, the system displays:
Reply from nnn.nn.nn.nn: bytes=32 time <##ms TTL=###
If there is no reply
a. Verify the IP address
b. Check the physical connections to and from the TN802 circuit
pack.
c. Check the internal cables on the TN802 circuit pack (Notes 4 and 6
in Figure 9-57
).
d. Try pinging another device on the same subnet.
e. Try pinging the gateway to the rest of the network from the subnet.
f. Try pinging a device not on the local subnet but on the network or
another subnet.
5. When finished, at the command prompt type
exit
and press
Enter.
Internal connections to the LAN
Test the internal connections to the LAN by pinging the
■ local host
■ internal IP trunk server
■ another device connected to the network:
1. Click Start in Windows (lower lefthand corner), then select Programs, then
Command Prompt.
This starts a DOS command line session.
2. At the command prompt, type ping 127.0.0.1 (the local host default
address) and press
Enter.
If configured correctly, the system displays:
Reply from nnn.nn.nn.nn: bytes=32 time <##ms TTL=###
