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4 • Troubleshooting
Doc. 065291-01 3/09 81
3. Turn off the ICS-2100 power briefly and then restart.
4. If the problem persists, repeat Step 2
.
5. If the problem persists, contact Dionex for assistance.
This error occurs if a command is issued to control an option that is not
installed.
To troubleshoot:
Check the Chromeleon Server Configuration program to verify that the option
is enabled.
This error occurs if you try to calibrate the pressure slope when the pressure is
less than 3 MPa (500 psi).
To troubleshoot:
Contact Dionex for assistance
.
This error indicates a problem in the pump controller electronics.
To troubleshoot:
Contact Dionex for assistance. The ICS-2100 electronics components cannot
be serviced by the user.
OPTION NOT INSTALLED
PRESSURE SLOPE CALIBRATION ERROR
PUMP MOTOR LOST CONTROL