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Configuration and Use Manual 91
Measurement Performance DefaultsTroubleshootingCompensation
Chapter 11
Troubleshooting
11.1 Overview
This chapter describes guidelines and procedures for troubleshooting the meter. The information in
this chapter will enable you to:
• Categorize the problem
• Determine whether you are able to correct the problem
• Take corrective measures (if possible)
• Contact the appropriate support agency
Note: All ProLink II procedures provided in this section assume that your computer is already
connected to the transmitter and you have established communication. All ProLink II procedures also
assume that you are complying with all applicable safety requirements. See Chapter 2 for more
information.
11.2 Guide to troubleshooting topics
Refer to Table 11-1 for a list of troubleshooting topics discussed in this chapter.
Table 11-1 Troubleshooting topics and locations
Section Topic
Section 11.4 Transmitter does not operate
Section 11.5 Transmitter does not communicate
Section 11.6 Zero or calibration failure
Section 11.7 Fault conditions
Section 11.8 I/O problems
Section 11.9 Transmitter status LED
Section 11.10 Status alarms
Section 11.11 Checking process variables
Section 11.12 Meter fingerprinting
Section 11.13 Troubleshooting filling problems
Section 11.14 Diagnosing wiring problems
Section 11.14.1 Checking the power supply wiring
Section 11.14.2 Checking the sensor-to-transmitter wiring
Section 11.14.3 Checking for RF interference
Section 11.14.4 Checking for RF interference
Section 11.15 Checking ProLink II
Section 11.16 Checking the output wiring and receiving device