ONcore Hub Cannot PING an ARP Client
Steps to Take: Check if the ONcore hub can ping the ARP server. If not, then see
“ONcore Cannot PING the ARP Servers and Vice-versa” on page 7-25. If it can ping
the server:
1. The port of the ARP client is not OKAY.
Check that the port of that ARP client is enabled. If it is enabled, and not OKAY,
then the problem comes from the ARP client or from the cable attached to it.
2. The ARP client is not registered in the ARP server.
Check that the ARP client has TCP/IP running, and that the address configured for
its ARP server is correct.
3. If the ONcore hub and the ARP client are not in the same IP subnet, there may be
a Gateway definition problem.
Check the Default Gateway addresses in both machines. In general, they
correspond to one common gateway.
4. The SVC between the ONcore hub and the ARP client cannot be established.
Check the Clear-Log Table in the Transcend ONcore ATM Campus Manager ATM
(ATMC) to see the cause of the failure.
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