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Troubleshooting & Maintenance
Lexicon
5-2
TROUBLESHOOTING
Incorrect operation is sometimes mistaken for malfunction. If problems occur, refer to this section for troubleshooting information or visit
www.lexicon.com for additional troubleshooting information and answers to frequently asked questions. If problems persist, contact Lexicon
Customer Service at 781-280-0300 or www.lexicon.com.
POWER ISSUES
The RT-10 will not power on.
1. Power the RT-10 on with the front panel On/Off button.
2. Deactivate standby mode. If the RT-10 is not configured for
trigger control, press the remote control POWER button to
deactivate standby mode. If the RT-10 is configured for trigger
control, use component connected to the RT-10 trigger input
connector to deactivate standby mode.
3. Make sure the power cord is connected to the AC input
connector and the electrical outlet.
Standby mode automatically activates.
1. Set the AUTO_P parameter (3-52) to OFF. When this parameter
is set to On, the RT-10 automatically activates standby mode
after 30 minutes of non-use.
REMOTE CONTROL ISSUES
The remote control seems to stop working.
1. Make sure the remote control batteries are correctly inserted
with the proper polarity (1-9).
2. Replace the remote control batteries (1-9). The remote control
requires two AA batteries that should be replaced as needed. It
is strongly recommended to use Alkaline batteries, which last
longer without leaking.
3. If the RT-10 is not using the IR IN connector, make sure the
remote control is in line-of-sight with the front panel display
remote control sensor. Eliminate obstructions between the
remote control and the remote control sensor. The remote
control might become unreliable if strong sunlight or
fluorescent light is shining on the remote control sensor.
4. Make sure the remote control is positioned within its operating
range (2-14). The remote control should be positioned at a
30-degree angle no more than 17 feet (5m) from the RT-10. If
the RT-10 is placed inside a glass cabinet, smoked glass might
reduce the remote control range.
5. Make sure the same command mode (3-53) is assigned to the
remote control and the RT-10. The remote control can only be
used to operate an RT-10 to which the same command mode
is assigned. The remote control cannot be used to operate an
RT-10 to which a different command mode is assigned, except
to configure Advanced Setup menu parameter settings.
6. If playback is activated, press the Stop button to activate stop
mode, then press the Play button to activate playback from the
beginning of the loaded disc. In some cases, this will restore
functionality.
7. Power cycle the RT-10 with the front panel On/Off button. In
some cases, this will restore functionality.