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Index 273
Installation and Maintenance Guide
ASM (analog station module) 44
ASM8+ 45
BCM1000 LEDs 25
BCM1000 overview 16
BCMe1000 overview 21
BRIM S/T(ISDN trunk module) 41
cable between 68
Call Center (requires keycode) 27
checking the power 116
component diagram 17, 18
connection points 24
CTM/CTM8 (Caller ID analog line) 40
data networking components 22
DECT system components 51
DSM 16 and DSM 32 (digital station module) 43
DTM (digital trunk module) 38
Fax Mail application 27
hard disk install 177
hard disk space 16
hardware components 16
i2050 soft phone 26
LAN CTE (requires keycode)
memory 221, 224
memory, amount 16
NetVision system components 52
PCI slots 16
Personal Call Manager 28
ports 24
power supply 205
Professional Call Center (requires keycode) 27
QoS Routing 28
remove BCM1000 cables for shutdown 169
removing the hard disk 174
replacing fan 197
restart 170
shutdown 168
station media bay modules 42
supported adapters 21
supported telephones 21
system components 15
system features 26
T7406 system components 52
telephony components 20
TSP 28
VoIP Gateway (requires keycode) 26
wiring requirements 68
C
cables
analog/digital length 68
DB15 X.21 adapter cable 123
fan cable adapter 202
labelling 169
modem card, DB25 122
power supply 209
power supply, removing 206
RAID board connections 192
removing before shutdown 108
shock warning 174
shutdown, remove 169
V.35 adapter cable wiring 122
calendar battery, removing 226
Call Center Agents (key code required) 26
Call Center Agents (requires keycode) 26
Call Center overview 27
Call Center Reporting (requires a keycode) 27
Call Center Reporting (requires keycode) 27
call statistics, Clarify Call Center Reporting 27
Caller ID
by region 235
CTM description 20
internal lines 42
caller-directed transfer, Call Center 27
CallPilot Manager 26
Canadian Regulations 6
cannot connect to network 128
CAP
(International only) 50
installing 142
M7324 50
North America only 50
SAPS cable 50
T7316E+KIM 48
CAPN module, M7324N 50
Caution symbol 4
cells, Companion 51
Central America, supported languages 234
Central Answering Position, see CAP and CAPN
channel service unit, see CSU
channel split
Companion 84
chassis ground 121, 123
CLCI/CIR frame relay 124
clear to send 121, 122, 123, 125
CLID
4X16 module 20
ASM8+ 45
CTM module 20
GATM description 40, 93
clock battery