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VOICE COMMAND VOICE COMMAND
TROUBLESHOOTING
The following troubleshooting tips will help you work around common
problems:
General Troubleshooter
Phone and Contacts Troubleshooter
Reading Appointments Troubleshooter
Playing Music Troubleshooter
Starting Programs Troubleshooter
GENERAL TROUBLESHOOTER
This section contains answers to some of the most common questions
you will have when using Voice command with your PN-820.
The Voice Command Button doesn’t work when the password
screen is displayed
– The password screen blocks the Voice
Command Button to avoid other people from placing phone calls while
your device is locked. To enable, uncheck the ‘Password Protected’
option. Note some organizations prevent this override from working due
to increased corporate security measures.
I only hear a thunk sound but don’t see the microphone
– This
means that you are holding the Voice Command Button too long. This
is activating the press and hold to cancel feature which is helpful in
meetings when it isn’t convenient to speak cancel aloud.
The Voice Command melody doesn’t play
– Try the following:
• Tap the speaker icon at the top of the screen. Verify that the volume
is loud enough and not muted.
• Verify that the System Sound volume within the current profile is
loud enough.