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ACTIVESYNC TROUBLESHOOTING
Windows
Mobile Version
5.0 Support
Code
Windows
Mobile 2003
Support Code
(if different)
Error Message
Troubleshooting
information
0x80072f0b Synchronization
could not be
completed. Try again
later.
This in an Internet
error that is generally
temporary. Try to sync
again later.
0x80072f0d 80072f0d The security
certificate on the
server is invalid.
Contact your
Exchange Server
administrator or
ISP to install a valid
certificate on the
server.
ActiveSync does not
recognize the Certificate
Authority that generated
the server’s certificate. If
you sync on a schedule,
sync has been changed
from scheduled to manual.
0x80072F7A ActiveSync
encountered a
problem on your
device.
This condition is generally
temporary. Try to sync
again later.
0x80072F7C ActiveSync
encountered a
problem on your
device.
This condition is generally
temporary. Try to sync
again later.
0x86000106 A critical error has
occurred. ActiveSync
can recover from
this error, but the
next time you
synchronize, you
may lose changes
made since your
last successful
synchronization.
Any changes made to
synchronized information
on the device since the
last successful sync will
be lost the next time you
sync, but sync should
succeed.
0x8600050D A critical error has
occurred. ActiveSync
can recover from
this error, but the
next time you
synchronize, you
may lose changes
made since your
last successful
synchronization.
Any changes made to
synchronized information
on the device since the
last successful sync will
be lost the next time you
sync, but sync should
succeed.
Windows
Mobile Version
5.0 Support
Code
Windows
Mobile 2003
Support Code
(if different)
Error Message
Troubleshooting
information
0x80072f05 0x80072f05 The security
certificate on the
server has expired.
Check that the date
and time on your
device are correct.
The date on the certificate
for the Secure Sockets
Layer (SSL) connection
does not match your
device settings. Your
device date and time
are incorrect, or the
certificate is expired. If the
certificate has expired,
you may need to contact
an Exchange Server
administrator. If you sync
on a schedule, sync
has been changed from
scheduled to manual.
0x80072f06
You have an
incorrect SSL
certificate common
name in the Host
Name field. For
example, you may
have entered www.
server.com
, when
the common name
on the certificate
is actually www.
different.com. Make
sure the server name
is entered correctly.
The Exchange Server
name in your ActiveSync
settings is different
from the one required
to establish a Secure
Sockets Layer (SSL)
connection. Correct the
Exchange Server name
and try to sync again. If
you sync on a schedule,
sync has been changed
from scheduled to manual.
0x80072f07 Synchronization
could not be
completed. Try again
later.
This in an Internet
error that is generally
temporary. Try to sync
again later.
0x80072f08 Synchronization
could not be
completed. Try again
later.
This in an Internet
error that is generally
temporary. Try to sync
again later.
0x80072f09 Synchronization
could not be
completed. Try again
later.
This in an Internet
error that is generally
temporary. Try to sync
again later.
0x80072f0a Synchronization
could not be
completed. Try again
later.
This in an Internet
error that is generally
temporary. Try to sync
again later.