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ACTIVESYNC TROUBLESHOOTING
Windows
Mobile Version
5.0 Support
Code
Windows
Mobile 2003
Support Code
(if different)
Error Message
Troubleshooting
information
0x85030028 Cannot obtain a
valid certificate. To
try again, please
disconnect and
reconnect your
device to a PC
on the corporate
network. If this
problem persists,
please contact your
administrator.
In environments where
security certificates are
required, sync cannot be
completed until the proper
certificate is obtained. You
may need to contact an
administrator to obtain a
certificate.
0x80072ee1 The server could
not be reached. This
can be caused by
temporary network
conditions.
This condition is generally
temporary. Try to sync
again later.
0x80072ee2 The server could
not be reached. This
can be caused by
temporary network
conditions.
This condition is generally
temporary. Try to sync
again later.
0x80072ee4 The server could
not be reached. This
can be caused by
temporary network
conditions.
Exchange Server reports
an internal error. This
condition is generally
temporary. Try to sync
again later.
0x80072ee5 Synchronization
could not be
completed. Verify
that you have
entered the correct
server.
This can be caused by
Exchange Server load
conditions. This condition
is generally temporary. Try
to sync again later.
0x80072ee6 ActiveSync
encountered a
problem on your
device.
This condition is generally
temporary. Try to sync
again later.
0x80072ee7 The server could
not be reached. This
can be caused by
temporary network
conditions.
The Exchange Server
name could not be
resolved. Check that
you have the correct
Exchange Server name,
and try to sync again.
0x80072ee8 ActiveSync
encountered a
problem on your
device.
This condition is generally
temporary. Try to sync
again later.
ACTIVESYNC TROUBLESHOOTING