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Chapter 10 - Conference Templates – Full Parameters View
10-66
IVR Select one of the following options:
None - No Attended services are used during the
audio only conference.
Welcome (No Wait) - Select this option for a Greet &
Guide conference in which the participant is greeted
by an audio message and after a pre-defined period,
and automatically connects to the appropriate
conference.
Attended (Wait) - Select this option for a attended
conference in which a participant is greeted by an
audio message, and then is assisted by the operator
who connects him/her to the appropriate conference.
IVR - The IVR Service enables control over the
conference from the participant or chairperson
endpoint using touch-tone codes (DTMF).
Select this option to assign an IVR Service to the
conference. This option can only be selected if an
Audio+ card is installed on the MCU.
If the IVR Service check box is cleared and the Entry
Queue Access check box (in the General tab) is
checked, the participant connects to the conference
directly from the Entry Queue.
If both the IVR check box and the Entry Queue Access
check box (General Tab) are cleared, dial-in
participants can only connect to the conference once
dialing the conference dial-in number (Meet Me
conference) or if they are defined prior to the
conference start. When you enable the IVR field the
following parameter check boxes become available:
• Start Conf. Requires Chairperson
• Terminate After Chairperson Exits
• Enable Invite
• Roll Call
Table 10-15: Audio Only–Advanced Conference Options
Option Description