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Chapter 5 - Monitoring an On Going Conference
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Adding or Viewing the Conference’s Additional Information
During an On Going Conference
You can add or modify the conference Billing code, the Conference General
Information as it appears in the User Defined fields and Remarks.
Remarks and notes added during an On Going conference can be read by
operators displaying the conference properties. In addition, remarks can also
be added from the MGC Manager application. Previous remarks/notes
entered by the operator or other operators can be read during the On Going
conference or during the reservation stage. All this information is added to the
CDR file.
To add and view the Conference Additional Information while
monitoring a conference:
• Point to the Conference Actions menu, and then click Conference
Additional Information.
Alternatively, access the Conference Additional Information window by
clicking the Conference Additional Information button on the Toolbar.