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Chapter 7 - Conference Types
7-21
Audio Only Conference Types
In an Audio Only conference, the participant can connect to the conference
using different network connections: PSTN lines, cellular phones, VoIP, or via
T1-CAS lines. These conferences allow the use of VoicePlus capabilities.
VoicePlus offers special features such as the IVR system, chairperson
“dial-out” inviting participants to join the On Going conference, chairperson
and participant control during the conference via Touch-tone commands
(DTMF), management of voting and Questions and Answers sessions and
many more. Touch-tone command (DTMF), MGC Manager and Web controls
are used to manage conferences and participants. Easy to use voice navigation
prompts guide a user into the appropriate conference. These prompts can be
customized to enable multi-lingual support.
When setting an Audio Only conference, only functions and icons relevant to
Audio Only conferences are displayed. Functions and operations relevant
only to Video conferences, such as ATM network connection or video options
are hidden and disabled.
Based on connection and access methods, the following conference types are
available for Audio Only conferences:
• Standard - No Meet Me Per Conference, no IVR Service or Entry Queue
Access
• Standard - with Entry Queue Access and/or an assigned IVR Service
• Standard - Meet-Me per Conference and/or an assigned IVR Service
• Meeting Room - with or without an assigned IVR Service
• Operator Conference
All Standard conferences may be scheduled to start immediately (On Going
Conference) or to start sometime in the future (Reservation). When defining a
Reservation, you can also define a recurrent reservation - a reservation that
occurs repeatedly.