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Chapter 5 - Monitoring an On Going Conference
5-112
Participant/Chairperson Operations via DTMF
Codes
During an On Going conference the chairperson and participants can perform
various operations using the touch-tone signals (DTMF codes).
Table 5-16 details is a list of operations that may be performed during an On
Going conference
• Participants can perform various operations using DTMF codes only if an IVR
Service is assigned to the conference.
• The DTMF codes and the permission to use them can be modified for
individual IVR Services.
Table 5-16: Operations performed during a conference using DTMF codes
DTMF Function
DTMF
Code
Permission
Request private assistance - To request private
assistance press: star, zero.
Request assistance for conference - To
request operator's assistance for the conference,
press: zero, zero.
*0
00
Everyone
Chairperson
Mute my line - To mute your line press: star, six.
Unmute my line - To unmute your line press:
pound, six.
*6
#6
Everyone
Everyone
Lock Conference - To lock the conference to
dial-in participants, press: star, seven, zero.
Unlock Conference - To unlock the conference,
press: pound, seven, zero.
*70
#70
Chairperson
Chairperson
Secure Conference - To switch the conference
to secure mode, press: star, seven, one.
Unsecure Conference - To cancel the secure
mode, press: pound seven one.
*71
#71
Chairperson
Chairperson
Increase my broadcasting volume - To
increase your volume, press: star, nine.
Decrease my broadcasting volume - To
decrease your volume, press: pound, nine.
*9
#9
Everyone
Everyone