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Chapter 10 - Conference Templates – Full Parameters View
10-6
Entry Queue
Access
Select this check box to force participants to access
the conference via an Entry Queue. When selected,
the participant must dial the Entry Queue dial-in
number and enter the correct conference password
in order to be transferred to this conference.
An Entry Queue is a special routing lobby queue to
which one or more dial-in numbers are assigned.
When callers dial the assigned number, they access
a queue, where, using voice prompts, they are
guided to the appropriate conference. If the
participants fail to connect to the conference, they
may be helped by the operator (if the Operator
Assistance option is enabled for the Entry Queue).
The Entry Queue remains in a passive state when
there are no callers in the queue (in between
connections) and is automatically activated once a
caller dials its dial-in number.
Note: If this conference is also set as Meet Me Per
Conf to which a separate dial-in number is assigned,
the participant can also connect directly to the
conference using this number.
To save the dial-in number, do not select Meet Me
Per Conf.
The Entry Queue is defined in the MGC Manager.
For more information on defining the Entry Queue,
refer to the MGC Manager User's Guide, Volume I,
Chapter 8 Version.
Conf. Entry
Password
This field is applicable only to conferences with an
Entry Queue Access and IVR Service.
Web/Chairperson
Password
In conferences with IVR Services, the password is
used to identify a caller as the conference
chairperson.
Start on MCU From the drop-down list, select the MCU on which
the conference is to run.
When Auto is selected, the system searches for an
available MCU. The order of the MCUs in the MGC
Web Server Manager determines the order in which
the system looks for a free MCU to run a conference.
Table 10-2: General Conference Parameters
Option Description