Filter
Top Products
Line 6 GearBox 3.1 – Basic Features Guide
Return to the Troubleshooting List
Why can't I play the GuitarPort Track I just downloaded?
If you download a track from GuitarPort Online, and get an error when trying to load the track,
there are a few problems that might have happened:
• Your computer's date may be set incorrectly. Please verify that not only the time, but also
the day and year are valid. It doesn't need to match the NIST atomic clock to the
millisecond, but your computer shouldn't be partying like it was 1999 either.
• Your GuitarPort subscription may have expired. You must be subscribed to play the
subscription-only tracks from GuitarPort Online. Check your account information on
GuitarPort Online.
• You may not have connected to GuitarPort Online within the last 30 days. In this case, just
reconnect to GuitarPort Online, then try opening the track again.
• You may have a different Line 6 hardware device connected than the one it was
downloaded with. Tracks are tied to the device that downloaded them, so if you have both a
GuitarPort and a PODxt, then you'll need to use the track you downloaded while using a
PODxt on the PODxt. You'll need to download the track again with the GuitarPort device to
use it on GuitarPort. Same rules apply if you have a TonePort.
• The file may have been corrupted during download. Download accelerators will cause file
corruption with GuitarPort Online Track downloads. Make sure to disable them.
Return to the Troubleshooting List
Disabling auto-launching of Windows Media Player, iTunes or other CD
player programs while using GearBox
Windows Media Player, WinAmp, iTunes and other CD player programs can be set so that, each
time you insert a CD into your computer, they auto-launch and start playing the first CD track.
When GearBox is the foreground application on your computer, it will attempt to prevent these
programs from automatically launching and playing a CD that you insert, since you're probably
putting the CD in so you can load a track from it into the GearBox Player.
If the GearBox automatic efforts to prevent the auto-launch of the CD application don't work with
your system, you can also:
Page 140