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Configuring Your System
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Phone Configuration
The phones at the customer site are configured as follows:
• Server 1 (the primary server) will be configured with the address of the
service provider call server. The IP address of the server(s) to be used will
be provided by the DNS server. For example:
reg.1.server.1.address="voipserver.serviceprovider.com"
• Server 2 (the fallback server) will be configured to the address of the
router/gateway that provides the fallback telephony support and is
on-site. For example:
reg.1.server.2.address=172.23.0.1
Phone Operation for Registration
After the phone has booted up, it will register to all the servers that are
configured.
Server 1 is the primary server and supports greater SIP functionality than any
of servers. For example, SUBSCRIBE/NOTIFY services (used for features such
as shared lines, presence, and BLF) will only be established with Server 1.
Upon registration timer expiry of each server registration, the phone will
attempt to re-register. If this is unsuccessful, normal SIP re-registration
behavior (typically at intervals of 30 to 60 seconds) will proceed and continue
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PSTN Gateway
Internet
PSTN
Hosted VoIP Service
Provider
VoIP SMB Customer
Premise
DNS Server
Call Server 1A
Call Server 1B
SIP Capable Router
Server2
Note
It is possible to configure the phone for more than two servers per registration, but
you need to exercise caution when doing this to ensure that the phone and network
load generated by registration refresh of multiple registrations do not become
excessive. This would be of particularly concern if a phone had multiple
registrations with multiple servers per registration and it is expected that some of
these servers will be unavailable.