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Administrator’s Guide SoundPoint IP / SoundStation IP
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Voice Mail Integration
The phone is compatible with voice mail servers. The subscribe contact and
callback mode can be configured per user/registration on the phone. The
phone can be configured with a SIP URL to be called automatically by the
phone when the user elects to retrieve messages. Voice mail access can be
configured to be through a single key press (for example, the Messages key on
the SoundPoint IP 430, 500, 501, 550, 560, 600, 601, 650, and 670). A
message-waiting signal from a voice mail server triggers the message-waiting
indicator to flash and the call waiting audio tone is played through the active
audio path.
Configuration changes can performed centrally at the boot server or locally:
Central
(boot server)
Configuration file:
sip.cfg
For one-touch voice mail access, enable the “one-touch voice mail”
user preference.
• For more information, refer to User Preferences <up/> on page
A-25.
Configuration file:
phone1.cfg
For one-touch voice mail access, bypass instant messages to remove
the step of selecting between instant messages and voice mail after
pressing the Messages key on the SoundPoint IP 430, 500, 501, 550,
560, 600, 601, 650, and 670 (Instant messages are still accessible
from the Main Menu).
On a per-registration basis, specify a subscribe contact for solicited
NOTIFY applications, a callback mode (self call-back or another
contact), and the contact to call when the user accesses voice mail.
• For more information, refer to Messaging <msg/> on page A-119.
Local Web Server
(if enabled)
For one-touch voice mail access, enable the “one-touch voice mail”
user preference and bypass instant messages to remove the step of
selecting between instant messages and voice mail after pressing the
Messages key on the SoundPoint IP 430, 500, 501, 550, 560, 600,
601, 650, and 670 (Instant messages are still accessible from the
Main Menu).
Navigate to http://<phoneIPAddress>/coreConf.htm#us
On a per-registration basis, specify a subscribe contact for solicited
NOTIFY applications, a callback mode (self call-back or another
contact) to call when the user accesses voice mail.
Navigate to http://<phoneIPAddress>/reg.htm
Changes are saved to local flash and backed up to <Ethernet
address>-phone.cfg on the boot server. Changes will permanently
override global settings unless deleted through the Reset Local
Config menu selection and the <Ethernet address>-phone.cfg is
removed from the boot server.