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Administrator’s Guide SoundPoint IP / SoundStation IP
4 - 56
Automatic Call Distribution
The phone allows automatic call distribution (ACD) login and logout. This
feature depends on support from a SIP server.
Configuration changes can performed centrally at the boot server:
The phone also supports ACD agent available and unavailable. This feature
depends on support from a SIP server.
Configuration changes can performed centrally at the boot server:
Server Redundancy
Server redundancy is often required in VoIP deployments to ensure continuity
of phone service for events where the call server needs to be taken offline for
maintenance, the server fails, or the connection from the phone to the server
fails.
Local
(continued)
Local Phone User
Interface
Use the SIP Configuration menu to specify the local SIP signaling
port, a default SIP server to register to and registration information for
up to twelve registrations (depending on the phone model). The SIP
Configuration menu contains a sub-set of all the parameters available
in the configuration files.
Either the Web Server or the boot server configuration files or the
local phone user interface should be used to configure registrations,
not a mixture of these options. When the SIP Configuration menu is
used, it is assumed that all registrations use the same server.
Changes are saved to local flash and backed up to <Ethernet
address>-phone.cfg on the boot server. Changes will permanently
override global settings unless deleted through the Reset Local
Config menu selection and the <Ethernet address>-phone.cfg is
removed from the boot server.
For more information, refer to Local <local/> on page A-6, Server
<server/> on page A-7, and Registration <reg/> on page A-107.
Central
(boot server)
Configuration file:
sip.cfg
Turn this feature on or off.
• For more information, refer to Feature <feature/> on page A-92.
Configuration file:
phone1.cfg
Enable this feature per registration.
• For more information, refer to Registration <reg/> on page A-107.
Central
(boot server)
Configuration file:
sip.cfg
Turn this feature on or off.
• For more information, refer to Feature <feature/> on page A-92.
Configuration file:
phone1.cfg
Enable this feature per registration.
• For more information, refer to Registration <reg/> on page A-107.