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Operating the Control Panel
59
Instruction Manual – HDMI-UTPRO-0808
System Error Codes on Control Panel LCD
If you are experiencing problems with your HDMI UTPro, you can enable error code reporting on the control panel’s
LCD (see below). If the system has an error code associated with the problem, the error code will then display on the
LCD.
The most common error code likely to appear on the LCD is listed in the table.
Other error codes rarely appear. Note that the error code in the table starts with an E. Error codes can also start with a W
(warning), an A (alarm, requires immediate attention), or an I (information). If an error code other than EFF8002
appears, note the specific number and contact technical support (see page 43).
The following instructions are for using a terminal emulation program on a PC (to establish connection, see page 39).
To enable error code reporting:
1.
Enter $ERR=1!
The system responds with V
Note: If the power is cycled, you will need to enable error code reporting again.
To turn off error code reporting:
1.
Enter $ERR=0!
Error Codes – General Troubleshooting
Error codes can appear either on the control panel or in a terminal emulation program, such as TeraTerm, PuTTY, or
HyperTerminal.
When you are using the control panel, one of the most common troubleshooting strategies is to re-send the command to
see if the error was simply a time out error.
When you are using BCS (Basic Control Structure) commands, one common troubleshooting strategy is to enter the
command again. Often the command has simply been entered incorrectly (e.g., omitting an output in a Change
command).
Most Common System Error Code
Error Code Name Meaning Troubleshooting Strategies
EFF8002 Enclosure
time out error
The operation was not completed
before the timer expired.
• Re-send the command.
• Check the power indicators.