07_ContSoftwareErrors.fm Modified: 8/16/02
Template Version 1.0
GL-1020 Administrator’s Guide 263
Invalid File Handle
Problem Description
This condition may arise due to a network problem, disk I/O
error, or software bug. It is most likely the result of an
unrecoverable disk error.
Corrective Action
1 Run ScanDisk, or other diagnostic tool.
2 Restore the corrupt or missing files from a backup source or
reinstall the software.
Invalid Handle
Problem Description
This condition arises when there is an attempt made to access an
invalid physical memory address.
Corrective Action
1 Exit the application.
2 Restart the application.
3 If the condition persists, uninstall and reinstall the software
from the distribution CD.
Open.dll File Error Message
Problem Description
When you are trying to install client software, an error message
indicates that you are trying to install a .dll that another program
has already opened.
Corrective Action
Close all applications before installing any TOSHIBA client
software.
Invalid IDS Code
Problem Description
An unknown Windows
®
operating system String Resource code
was generated, so the program is unable to supply a text
description for the code.
