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GL-1020 Administrator’s Guide 224
TROUBLESHOOTING OVERVIEW
This chapter is the place to start if you are experiencing difficulties
installing or using the e-STUDIO550-810 Electronic Document
Processing System. Because the system integrates hardware,
network, and software components, errors do occur and sometimes
it can be difficult to determine their source. Variations between
network configurations and user setup further complicate the
troubleshooting process.
The purpose of this chapter is to help you locate the origin of an
error if it is not immediately apparent, and then direct you to
subsequent chapters for instructions on resolving it. Checklists
provided in this chapter help you to identify the subsystem most
likely to be responsible for the error condition.