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101
Troubleshooting Guide—Continued
Symptoms Causes Remedies
NET AUDIO
Selecting the “Music
Server” fails to play music
or fails to connect to the
server.
The Network Audio Server is not running. Turn on the Network Audio Server
No audio files found on the server.
Create MP3, MWA, and/or WAV audio files on the
Network Audio Server to create the list of audio
files saved on the server.
The network is down because of some
failures.
Turn off the power of the DTR-7.4 and turn it on
again (When the DTR-7.4 is without a power
switch, unplug the power cord and plug it in again).
If this does not resolve the problem, turn off the
power of the Network Audio Server and turn it on
again.
The NTSP Port setting on the DTR-7.4
differs from that of the Network Audio
Server.
Go to “5-4. Client Setup Sub-menu,” select “c.
NTSP Port,” then set the same value as used for
the Network Audio Server (See page 78).
Search by album returns
no match.
The audio file list of the Network Audio
Server contains no files that have album
names.
Assign album names to the files contained in the
audio file list of the Network Audio Server.
Search by artist returns no
match.
The audio file list of the Network Audio
Server contains no files that have artist
names.
Assign artist names to the files contained in the
audio file list of the Network Audio Server.
Search by genre returns no
match.
The audio file list of the Network Audio
Server contains no files that have genre
names.
Assign genre names to the files contained in the
audio file list of the Network Audio Server.
No playlist can be selected.
You have not yet created any playlists in
the Network Audio Server.
Create playlists in the Network Audio Server.
The Net Audio information
is not displayed.
Depending on the model’s shipping destina-
tion, the information on NET AUDIO and
Immediate Display may not be displayed
when the component video signal is output.
Set the Component Video setting to “VIDEO” at
Input Setup Menu → Video Setup Sub-Menu.
REMOTE CONTROLLER
Front panel controls func-
tion but remote controller
controls do not.
No batteries in remote controller. Insert batteries (See page 7).
Batteries are dead. Replace batteries (See page 7).
Remote controller is not pointed at the remote
sensor of the DTR-7.4.
Point the remote controller at the remote sensor of
the DTR-7.4 (See page 7).
Remote controller is too far from the
DTR-7.4.
Operate the remote controller within 16 feet (5
meters) (See page 7).
Remote controller is functioning in a dif-
ferent mode.
To select Amp mode, press the scroll wheel (See
page 12). To select other mode, press the Mode
button, and then roll the scroll wheel to select your
favorite mode (See page 84).
The Transmission Signal Format setting
for the remote controller is wrong.
If you change the remote controller’s transmission
signal format to RF, be sure to select the same ID
as the RF receiver.
OTHER
LATE NIGHT function
cannot be used.
Playback source is not Dolby Digital
encoded.
Check that the DOLBY DIGITAL indicator lights
up on the display (See page 55).
Re-EQ function cannot be
used.
Re-EQ may not be able to be set due to
current listening mode.
Select different listening mode (See page 55).
Desired parameter cannot
be set.
Parameter may not be able to be set due to
current listening mode.
Check settings in Audio Adjust Menu (See pages
57 to 61).
Multichannel audio is not
output.
The Multichannel setting is set to “No.”
Set the Multichannel setting to “Yes” at Setup
Menu → Input Setup Menu → Multichannel
Setup Sub-menu (See page 64).
Input source is not connected to MULTI
CH INPUT port.
Check connections (See page 64).
Components in remote
zone (Zone 2) do not oper-
ate properly.
Components are incorrectly connected. Check connections (See page 66).
Objects are interfering with remote con-
troller signals.
Move inferring objects away from path of remote
controller signals.
Sound is sometimes heard
and sometimes not heard
with digital sources.
One digital input format has been speci-
fied so other digital formats are not
played.
Select “All” at Setup Menu → Input Setup Menu
→ Digital Setup Sub-menu → Digital Format
(See page 37).
Appendix